For Solar Plus Plan - Empowering Homes Customers

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89 articles in this collection
Written by EnergyAustralia
About billing

Am I entitled to a concession on my bill?

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Written by EnergyAustralia
Updated over a week ago

What happens if I don't receive my emailed bill?

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Written by EnergyAustralia
Updated over a week ago

Do I receive a feed-in-tariff for excess solar generation?

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Written by EnergyAustralia
Updated over a week ago

What is a feed-in tariff (FiT)?

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Written by EnergyAustralia
Updated over a week ago

Are there any additional fees?

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Written by EnergyAustralia
Updated over a week ago

Can I get a discount on my bill?

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Written by EnergyAustralia
Updated over a week ago

How will I receive my bills and other correspondence?

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Written by EnergyAustralia
Updated over a week ago

What happens if electricity rates change?

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Written by EnergyAustralia
Updated over a week ago

Can I have an extension to pay my bill?

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Written by EnergyAustralia
Updated over a week ago

Can I pay by direct debit using my credit card?

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Written by EnergyAustralia
Updated over a week ago

How do we notify you of a failed payment?

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Written by EnergyAustralia
Updated over a week ago

How much will the bank charge me if I’ve overdrawn on my account?

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Written by EnergyAustralia
Updated over a week ago

What are my direct debit responsibilities?

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Written by EnergyAustralia
Updated over a week ago

What are my payment options?

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Written by EnergyAustralia
Updated over a week ago

Can I pay without using direct debit?

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Written by EnergyAustralia
Updated over a week ago

What happens if I don’t have enough funds in my account?

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Written by EnergyAustralia
Updated over a week ago

Can I get a refund?

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Written by EnergyAustralia
Updated over a week ago

What if I can’t pay my next bill?

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Written by EnergyAustralia
Updated over a week ago