Billing & Payments

Can I get a refund?

Written by EnergyAustralia
Updated over a week ago

What are my payment options?

Written by EnergyAustralia
Updated over a week ago

What are my direct debit responsibilities?

Written by EnergyAustralia
Updated over a week ago

Can I pay by direct debit using my credit card?

Written by EnergyAustralia
Updated over a week ago

Can I have an extension to pay my bill?

Written by EnergyAustralia
Updated over a week ago

What if I can’t pay my next bill?

Written by EnergyAustralia
Updated over a week ago

What happens if I don’t have enough funds in my account?

Written by EnergyAustralia
Updated over a week ago

How much will the bank charge me if I’ve overdrawn on my account?

Written by EnergyAustralia
Updated over a week ago

How do we notify you of a failed payment?

Written by EnergyAustralia
Updated over a week ago

Are there any additional fees?

Written by EnergyAustralia
Updated over a week ago

Are my bank account details kept confidential?

Written by EnergyAustralia
Updated over a week ago

When will my direct debit happen?

Payments

Written by EnergyAustralia
Updated over a week ago