Billing & Payments

Can I get a refund?

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What are my payment options?

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What are my direct debit responsibilities?

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Can I pay by direct debit using my credit card?

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Can I have an extension to pay my bill?

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What if I can’t pay my next bill?

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What happens if I don’t have enough funds in my account?

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How much will the bank charge me if I’ve overdrawn on my account?

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How do we notify you of a failed payment?

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Are there any additional fees?

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Are my bank account details kept confidential?

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When will my direct debit happen?

Payments

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