Smart meters measure how much electricity is used at your premises and at what time the electricity is being consumed. They send your usage information to us wirelessly, removing the need for onsite meter reads.

Many homes and businesses outside of Victoria do not have smart meters. These old style meters will be phased out over time and replaced with new meters until smart meters are used uniformly around Australia.

Smart meters with remote communications enabled offer many benefits, including:

  • Increased consumption information (accessible in MyEnergy), which can help you manage your electricity usage

  • Remote meter readings, removing the need for onsite meter reads which reduces our cost to serve you and allows us to offer you better rates

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