During the benefit period we will monitor and arrange any maintenance required on the system. For your safety, please do not attempt to clean or otherwise interfere with the battery, inverter or switches. Solar panels generally do not require maintenance and are self-cleaning, it is strongly recommended that customers do not access their roof or solar panels.
Accidental damage from interfering with, or attempting to clean, the system may result in you being offboarded from the plan and you will be required to make the loan repayments directly with Plenti. If you have any concerns with the system, please get in touch and we’ll investigate. You’ll be provided with system maintenance information for you to refer to.