The NSW Government offers concessions and rebates to help customers with the cost of electricity. These include the NSW Government Household Rebate, NSW Government Rebate for Life Support, NSW Medical Energy Rebate, NSW Family Energy Rebate, Energy Accounts Payment Assistance (EAPA) and the NSW Seniors Energy Rebate.

We are currently unable to support any concessions or rebates required by a government to be administered by an energy retailer on our plans. Depending on your individual circumstances, you may be entitled to these rebates on your energy account, but you may need to be on an EnergyAustralia plan to receive them.

To check if you’re eligible, visit energyaustralia.com.au/nsw-concessions. If you’re eligible for a NSW Seniors Energy Rebate, you’ll need to register via NSW Government’s energy rebates website or call 13 77 88. If you are eligible for any other rebate, please Contact Us to discuss your options.

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