If you’re selling your property, you must notify us as soon as possible (no later than 20 business days prior to the completion of the sale or transfer). You’ll be required to pay the system exit fee prior to the completion of the sale or transfer.

If you are moving out but not selling the property, we recommend that you contact us as soon as possible so we can provide you with details of your system exit fee and to arrange the disconnection of your account at the property you are vacating.

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