The installation will be carried out by a technician from the relevant Metering Services provider on behalf of On by EnergyAustralia. The meter installation will typically take about an hour and your power will be turned off for approximately 60 minutes during this process (unless your installation requires additional work). If you are at the property, the installer will inform you prior to commencing the replacement so that you are aware that your electricity will be interrupted. If there are any unusual circumstances and the interruption takes longer, you will be advised. The technician will remove the current meter and replace it with a new one. The new meter will be tested and your power restored. If you are at the property, you will also be advised when the meter installation is complete.

Did this answer your question?