Make sure there’s clear and safe access to your electricity meter and switchboard which could be located inside or outside your home.

We will need you to be home at the scheduled time of installation if we cannot access your meter and switchboard due to a locked gate, an unrestrained pet or because the meter and/or switchboard are inside your home.

As a precaution, you may want to unplug sensitive electrical equipment such as computers and media players.

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