All in all, the process from sign up to installation can take anywhere from 2 to 5 months with the following stages:
A remote desktop assessment followed by a site assessment to check your eligibility and whether the solar and battery system can be installed at your home. These initial checks can take approximately 2 to 8 weeks to complete.
If you are deemed eligible, we’ll let you know by issuing you a Welcome Pack to Solar Home Bundle. You’ll be transferred to the plan and your new rate will start. You have a 10 business day cooling off period which begins the day after you receive your Welcome Pack.
After your cooling off period ends, we'll then initiate the installation process which could take 2-3 months to complete and we’ll keep you updated on progress.