Step 1

Make sure you and your family are safe and your car is secure so it is not damaged further. This may mean having it towed. Call us on 1800 108 633 for any emergency support, like if your car needs to be towed to the nearest safe place.

If anyone is hurt, call 000 for help.

Step 2

You will need to get details of anyone else involved i.e. full name, address, phone number, registration number, driver’s licence number and insurer.

Step 3

Report the incident to the police if the law requires it to be reported.

Step 4

Lodge your claim online through the Self Service Portal.

Important information

Insurance is promoted by On by EnergyAustralia (a brand of EnergyAustralia Pty Ltd used under licence by EnergyAustralia Home Services Pty Ltd (EnergyAustralia Home Services)). EnergyAustralia Home Services is an authorised representative (AR 1288568) of Open Insurance ABN 23 166 949 444 AFSL 451712 (Open).

Insurance issued by Open on behalf of the insurer, The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436. Any advice is general only and does not take into account your situation or needs. Any information or advice provided is general only and doesn’t consider your objectives, financial situation or needs. You should carefully read the relevant combined Product Disclosure Statement and Financial Services Guide (PDS) and consider the relevant Target Market Deter

mination to help you decide if the product is right for you.

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