An excess is like a contribution you make towards your claim. If you opt for a lower excess your premium will be higher, and vice versa.
When an excess comes into play, you have to pay your basic excess plus any applicable additional excess(es). You won't have to pay an excess if the damage to your car was caused by another car and you were not at fault, and we have all the required details of the other party.
For more information on excesses and when they apply, check out the Product Disclosure Statement.
Insurance is promoted by On by EnergyAustralia (a brand of EnergyAustralia Pty Ltd used under licence by EnergyAustralia Home Services Pty Ltd (EnergyAustralia Home Services)). EnergyAustralia Home Services is an authorised representative (AR 1288568) of Open Insurance ABN 23 166 949 444 AFSL 451712 (Open).
Insurance issued by Open on behalf of the insurer, The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436. Any advice is general only and does not take into account your situation or needs. Any information or advice provided is general only and doesn’t consider your objectives, financial situation or needs. You should carefully read the relevant combined Product Disclosure Statement and Financial Services Guide (PDS) and consider the relevant Target Market Deter
mination to help you decide if the product is right for you.