Log on to the Self Service Portal and follow the prompts to lodge your claim. Most claims can be lodged online 24/7and in some cases, you’ll get a decision within minutes.*

*Not all claims will receive a decision in minutes. Actual experience and outcome will vary depending on the circumstances and information provided.

Important information

Insurance is promoted by On by EnergyAustralia (a brand of EnergyAustralia Pty Ltd used under licence by EnergyAustralia Home Services Pty Ltd (EnergyAustralia Home Services)). EnergyAustralia Home Services is an authorised representative (AR 1288568) of Open Insurance ABN 23 166 949 444 AFSL 451712 (Open).

Insurance issued by Open on behalf of the insurer, The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436. Any advice is general only and does not take into account your situation or needs. Any information or advice provided is general only and doesn’t consider your objectives, financial situation or needs. You should carefully read the relevant combined Product Disclosure Statement and Financial Services Guide (PDS) and consider the relevant Target Market Deter

mination to help you decide if the product is right for you.

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