Please call our Support team on 1800 108 633 to discuss.
Please note that, as this is a trial this product, the offer may not be the best option for you. On by EnergyAustralia is EnergyAustralia's test and learn platform, used to trial different types of products. This platform can't support all customers and some eligibility criteria are necessary for the protection of certain customers, such as customers that fall into payment difficulties or financial hardship, customers who are concession card holders or claiming government energy rebates, and customers who depend on life support equipment.
To ensure the necessary support and assistance will be provided, it may be necessary for customers who become ineligible to transfer to an appropriate EnergyAustralia plan.