You may become ineligible for the Free Saturdays trial if, during the Contract Term, you:

• remove eBilling and/or eCorrespondence from your account,

• remove Direct Debit from your account,

• replace your meter with a device that is not a remotely read Smart Meter,

• update your meter configuration so it can no longer be remotely read by us,

• tell us, or we become aware, that you are having trouble paying your bills,

• add solar or other electricity generation to your premises; or

• add concessions to your account or apply for a NSW government energy rebate.


If any of these apply to you, please contact us to discuss your options.

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