If you opted out of SMS or email marketing, it may take up to five business days to become effective.

If you opted out of any other marketing communication channel, whether it be direct mail or telephone, we’ll action it as soon as possible. In some cases, it may take a few weeks to update in our systems, so feel free to contact us on 1800 108 633 if you would like one of our consultants to follow up on your request.

Did this answer your question?